West Wales Care & Repair

(Ceredigion and Pembrokeshire)

Helping older people to live independently in warm, safe, accessible homes.

Our Services

Casework Support Service

If you are aged 60 and over, our home visiting service can provide you with free advice, information and support tailored to your individual needs. Our experienced caseworker will come to your home, discuss any issues that concern you and agree suitable solutions.

We can offer you:

  • Support – Caseworkers can provide personal support and encouragement as you prepare for and deal with the disruption that may be caused by any adaptations/building work.
  • Liaise on your behalf –We act as a point of contact between the client, family or carer and various organisations and statuary bodies who provide support.
  • Applications – We can visit your home to help fill in forms such as Local Authority Grants, Blue Badge and Attendance Allowance applications.
  • Signposting –we signpost and liaise on client's behalf with appropriate organisations such as British Red Cross, Department of Work and Pensions, Age Cymru.
  • Advice and Information – we provide help and information over the telephone including benefit entitlement checks and Disabled Facilities Grants financial checks
  • Grants/Funding options – We will discuss what repairs and adaptations you need, the possible solutions and provide advice on sources of funding such as Disabled Facilities Grants, self-funding or benevolent funding for the identified works to be carried out and can assist with the completion of forms or other paperwork.
  • Affordable Warmth – We provide energy efficiency advice, support and solutions including funding options, fuel debt, switching tariffs and suppliers, Warm Home Discount and Priority Service Registration.
  • Benefits Check – We offer and complete a welfare benefit check to maximise your income and refer you for appropriate benefits to ensure that you are in receipt of your full entitlement.
  • Welfare benefits calculator link www.turn2us.org.uk
  • Health – We refer clients for Occupational Therapy assessments to assess for equipment and adaptations relating to the clients health needs. We also have trained assessors who can assess for small scale adaptations.

For further information on the services provided by West Wales Care & Repair, please feel free to contact us or ask someone to contact us on your behalf.

Rapid Response Adaptations Programme (RRAP)

We receive funding from Welsh Government to provide a rapid response adaptations service for people who are in hospital awaiting discharge, have recently been discharged from hospital or are at risk of being admitted to hospital or into a care home.

Requests for the service must come from a health or social service professional e.g. an Occupational Therapist. We can advise you how to access this service and speak to the referral agency on your behalf.

Examples of types of work carried out are:

  • Hand rails/ Grab rails
  • Access to toilet facilities
  • Repositioning of light switches/sockets
  • Provision of stair rails
  • Steps and half steps
  • Door entry Systems
  • Assistive Technology
  • Repair to stair tread / timber floors
  • Levelling concrete floors

For further information on the services provided by West Wales Care & Repair, please feel free to contact us or ask someone to contact us on your behalf.

Managing Better Service

Managing Better is an independent living service for people experiencing sensory loss, stroke and dementia

If you are aged 50 and over, our Managing Better Caseworker can provide free advice and support to help you secure necessary home repairs & adaptations including adequate lighting and technology to help you maintain your independence.  Whether you are a homeowner or rent your home from a private or social landlord, we can help.

For further information on the services provided by West Wales Care & Repair, please feel free to contact us or ask someone to contact us on your behalf.

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