Services

 

Care & Repair Cardiff and The Vale provide a range of services to clients across Cardiff and The Vale of Glamorgan.  

We provide a ‘holistic’ service which means that we try to support clients not just in relation to specific works, but also in relation to any other work, assistance or intervention which the client would benefit from. This can include signposting to other organisations who can assist in areas that we are unable to.

Services include assisting you to improve, repair or adapt your home and are available to individuals aged 60 or over,  Some services may be chargeable dependant on eligibility.

Select a service below to find out more.

Core Casework Support Service

If you are aged 60 and over, our home visiting service can provide you with free advice, information and support tailored to your individual needs. Our experienced caseworker will come to your home and will listen to your needs.

Our expert Casework team can visit you in your home to listen and discuss any issues that concern you and identify individual solutions for you.

We can offer you:

  • Support – Caseworkers can provide personal support and encouragement as clients prepare for and deal with the disruption that may be caused by any adaptions/building work.
  • Liaise on the client's behalf –We act as a point of contact between the client, family or carer within various organisations and statuary bodies which provide support.
  • Applications – We can visit the client's home to help fill in forms such as Local Authority Grant applications and Attendance Allowance applications.
  • Signposting –we signpost and liaise on client's behalf with appropriate organisations for support tailor made to the client's needs, for example, Energy Advice Centre, Department of Works and Pension, Royal British Legion, Age Cymru.
  • Advice and Information – we can also provide help and information over the telephone on local contractors and services.
  • Grants/Funding options – We will discuss what repairs and adaptations you need, the possible solutions and provide advice on sources of funding such as Disabled Facilities Grants, self-funding or benevolent funding for the identified works to be carried out and can assist with the completion of forms or other paperwork.
  • Affordable Warmth – We provide energy efficiency advice, support and solutions including funding options, fuel debt, switching tariffs and suppliers, Warm Home Discount and Priority Service Registration.
  • Benefits Check – We offer and complete a welfare benefit check to maximise your income and refer you for appropriate benefits to ensure that you are in receipt of your full entitlement.

Welfare benefits calculator link
www.turn2us.org.uk

  • Health – We refer clients for Occupational Therapy assessments to assess for equipment and adaptations relating to the clients health needs. We also have trained assessors who can assess for small scale adaptations.

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Rapid Response Adaptation Programme (RRAP)

The funding for RRAP is provided by Welsh Government for people who are in hospital awaiting discharge, have recently been discharged from hospital or at risk of being admitted to hospital or into a care home.

To obtain grant assistance referrals must come from a Health or Social Service Professional e.g. an Occupational Therapist. We can advise you how to access this funding and speak to the referral agency on your behalf.

Examples of types of work involved are:

  • Hand rails/ Grab rails
  • Access to toilet facilities
  • Provision of stair rails
  • Steps and half steps
  • Door entry Systems
  • Assistive Technology
  • Repair to stair tread / timber floors
  • Levelling concrete floors
  • Improve Lighting interior/exterior
  • Heating Repairs to main living areas
  • Fitting carpet strips
  • Relaying paving stones
  • Additional Sockets
  • Telephone Extensions

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Managing Better Sensory Service

The Managing Better service is a 3-year project, funded from the Welsh Government's Sustainable Social Services Third Sector Grant. The service is led by Care & Repair Cymru in partnership with RNIB Cymru, Action on Hearing Loss Cymru and Care & Repair Agencies across Wales.

If you are aged 50 and over, are a home owner, live in private rented accommodation or live in Social Housing our Managing Better Caseworker can provide free advice and support to help you secure necessary home repairs & adaptations.

Managing Better caseworkers have particular expertise in the impact of sight loss, hearing loss and/or duel sensory loss and how this affects people at home in terms of their personal safety, independence and well-being and will provide advice and support around this.

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Information and Advice

Our team can offer information over the phone on various issues including; 

  • Details of reputable local contractor’s people may wish to get quotes from. 
  • Information on local services

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Attic Project

The Attic Project is a free service for people aged 60+ that can help you make space in your home. Our Caseworker and Volunteers can assist you to declutter, recycle, re-organise or reminisce about your possessions so you can live more comfortably.

The Attic Project is an innovative partnership project between Care & Repair and VCS Cymru and is funded by the Big Lottery Fund.

There are many reasons why people accumulate possessions or struggle to discard unwanted items.

Making space at home could;
• Create room for repairs and adaptations that keep you warm or provide better accessibility in your home
• Reduce the risk of fire & falls, making your home safer
• Help you to downsize or move to a more suitable home
• Assist with hospital discharge
• Provide opportunity to reminisce about your treasured possessions

What can the Attic Project offer?
• A home visit from our Specialist Caseworker to discuss your needs
• Information about environmentally sustainable ways to dispose of possessions e.g. recycling or donation

• To make arrangements for the removal of your items via Care & Repair handypersons or approved contractors free of charge
• Volunteers can assist you to sort, reminisce and make decisions about your possessions
• Provide opportunities for you to record the stories behind treasured possessions and memories
• Offer opportunities for you to share your memories, providing a legacy for family and community.

We will never discard possessions without your consent.

Who can use the Attic Project?
People aged 60+ living in their own home or in private rented accommodation across Cardiff, The Vale of Glamorgan and Newport.

Whilst the Attic Project can help you make space it is not able to address hoarding concerns or house clearances

If you are interested in volunteering with the Attic Project please go to VCS Cymru  website for more information

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Care & Repair Home Improvement Services

We are pleased to announce the launce of Care & Repair Home Improvement Services Ltd (C&RHIS).  A social business that is solely owned and controlled by Care & Repair Cardiff and the Vale. The charity has set up this social business to extend the range and volume of practical building works it can undertake as well as to diversify its income stream.  C&RHIS exists to provide a range of high quality building works to support the work of Care & Repair Cardiff and the Vale and help the charity to achieve its vision.

 

During the initial years of operation, C&RHIS will focus on delivering small scale minor adaptation and repair works. There is currently a high demand for adaptation works in Cardiff and the Vale of Glamorgan and demand is growing, particularly as the older population in the area increases. Housing adaptations can significantly improve a person’s independence and quality of life, enabling them to do the things that matter, restoring confidence and promoting improvements in health and well-being.

This project is supported by the European Regional Development Fund through Welsh Government

Further information about Care & Repair Home Improvement Services can be found here

 

 

 

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.