Care & Repair Cardiff and The Vale provide a range of services to clients across Cardiff and The Vale of Glamorgan.  

We provide a ‘holistic’ service which means that we try to support clients not just in relation to specific works, but also in relation to any other work, assistance or intervention which the client would benefit from. This can include signposting to other organisations who can assist in areas that we are unable to.

Services include assisting you to improve, repair or adapt your home and are available to individuals aged 60 or over,  Some services may be chargeable dependant on eligibility.

Select a service below to find out more.

Core Casework Support Service

If you are aged 60 and over, our home visiting service can provide you with free advice, information and support tailored to your individual needs. Our experienced caseworker will come to your home and will listen to your needs.

Our expert Casework team can visit you in your home to listen and discuss any issues that concern you and identify individual solutions for you.

We can offer you:

  • Support – Caseworkers can provide personal support and encouragement as clients prepare for and deal with the disruption that may be caused by any adaptions/building work.
  • Liaise on the client's behalf –We act as a point of contact between the client, family or carer within various organisations and statuary bodies which provide support.
  • Applications – We can visit the client's home to help fill in forms such as Local Authority Grant applications and Attendance Allowance applications.
  • Signposting –we signpost and liaise on client's behalf with appropriate organisations for support tailor made to the client's needs, for example, Energy Advice Centre, Department of Works and Pension, Royal British Legion, Age Cymru.
  • Advice and Information – we can also provide help and information over the telephone on local contractors and services.
  • Grants/Funding options – We will discuss what repairs and adaptations you need, the possible solutions and provide advice on sources of funding such as Disabled Facilities Grants, self-funding or benevolent funding for the identified works to be carried out and can assist with the completion of forms or other paperwork.
  • Affordable Warmth – We provide energy efficiency advice, support and solutions including funding options, fuel debt, switching tariffs and suppliers, Warm Home Discount and Priority Service Registration.
  • Benefits Check – We offer and complete a welfare benefit check to maximise your income and refer you for appropriate benefits to ensure that you are in receipt of your full entitlement.

Welfare benefits calculator link

  • Health – We refer clients for Occupational Therapy assessments to assess for equipment and adaptations relating to the clients health needs. We also have trained assessors who can assess for small scale adaptations.

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Rapid Response Adaptation Programme (RRAP)

The funding for RRAP is provided by Welsh Government for people who are in hospital awaiting discharge, have recently been discharged from hospital or at risk of being admitted to hospital or into a care home.

To obtain grant assistance referrals must come from a Health or Social Service Professional e.g. an Occupational Therapist. We can advise you how to access this funding and speak to the referral agency on your behalf.

Examples of types of work involved are:

  • Hand rails/ Grab rails
  • Access to toilet facilities
  • Provision of stair rails
  • Steps and half steps
  • Door entry Systems
  • Assistive Technology
  • Repair to stair tread / timber floors
  • Levelling concrete floors
  • Improve Lighting interior/exterior
  • Heating Repairs to main living areas
  • Fitting carpet strips
  • Relaying paving stones
  • Additional Sockets
  • Telephone Extensions

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Managing Better Sensory Service

The Managing Better service is a 3-year project, funded from the Welsh Government's Sustainable Social Services Third Sector Grant. The service is led by Care & Repair Cymru in partnership with RNIB Cymru, Action on Hearing Loss Cymru and Care & Repair Agencies across Wales.

If you are aged 50 and over, are a home owner, live in private rented accommodation or live in Social Housing our Managing Better Caseworker can provide free advice and support to help you secure necessary home repairs & adaptations.

Managing Better caseworkers have particular expertise in the impact of sight loss, hearing loss and/or duel sensory loss and how this affects people at home in terms of their personal safety, independence and well-being and will provide advice and support around this.

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Information and Advice

Our team can offer information over the phone on various issues including; 

  • Details of reputable local contractor’s people may wish to get quotes from. 
  • Information on local services

For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Attic Project

The Attic Project is an innovative partnership project between Care and Repair and VCS Cymru. The project supports older people to organise their personal possessions so that they can live as independently as possible.

There is a growing recognition that the possessions we accumulate over time can be a major obstacle when it comes to downsizing or allowing access for key repairs, adaptations and improvements that make our homes safe and comfortable.

Through our specialist caseworker and volunteers, the Attic Project supports older people to sort through or dispose of their possession in a way that is good for them and good for the environment. Through making space, key adaptations and repairs can take place, that help people to keep warm, reduce the risk of falls or provide better accessibility to the home. It also means people are better able to move to a more appropriate home, reducing the stress of downsizing.

Sorting through possessions can bring back a lot of memories and letting go of them can be challenging. Our volunteers support older people through reminiscence. Having the opportunity to record and talk about the stories behind possessions can be an empowering process, reducing feelings of social isolation and improving wellbeing.

The Attic Project aims to;

  • Support older people to live independently by assisting them to sort through the accumulated items that prevent adaptations, repairs or downsizing taking place.
  • Enabling people to share their memories through reminiscence, in order to reduce feelings of social isolation often experienced by older people.
  • Reducing our impact on the environment by creating more opportunities to recycle and re-use possessions.

The Attic Project also aims to;

  • Work with older people to reduce accidents in the home and prevent further hospital admissions.
  • To support older people to organise their storage so that essential improvements and adaptations can be carried out to their homes,
  • To dispose of or recycle unwanted items, and to enable the process of letting go of treasured items through reminiscence work
  • To increase the safety and security of older people who choose to remain living independently in their own homes.
  • To reduce the stress, anxiety and isolation of older people
  • Provide people with a sense of purpose and control in relation to how they are organising their home environment, their personal possessions and to create a story that provides a legacy for family and community.
  • Support older people with one of the most difficult transitions, the last move of our lifetime.

For more information contact

Catherine Linnie–Godden Reminiscence Project Coordinator

VCS Cymru, 5 Hayes Buildings, Curran Road Estate, Butetown, Cardiff CF10 5DF

Phone 029 2132 2627

Visit Volunteering Wales website


For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.

Care & Repair Home Improvement Services

We are pleased to announce the launce of Care & Repair Home Improvement Services Ltd (C&RHIS).  A social business that is solely owned and controlled by Care & Repair Cardiff and the Vale. The charity has set up this social business to extend the range and volume of practical building works it can undertake as well as to diversify its income stream.  C&RHIS exists to provide a range of high quality building works to support the work of Care & Repair Cardiff and the Vale and help the charity to achieve its vision.


During the initial years of operation, C&RHIS will focus on delivering small scale minor adaptation and repair works. There is currently a high demand for adaptation works in Cardiff and the Vale of Glamorgan and demand is growing, particularly as the older population in the area increases. Housing adaptations can significantly improve a person’s independence and quality of life, enabling them to do the things that matter, restoring confidence and promoting improvements in health and well-being.

This project is supported by the European Regional Development Fund through Welsh Government

Further information about Care & Repair Home Improvement Services can be found here




For further information on the services provided by Care & Repair Cardiff and The Vale, please feel free to contact us or ask someone to contact us on your behalf.