Hospital to Home service

It’s no secret that the NHS is under more pressure than ever and hospitals across the UK are struggling to meet increasing demands for resources and bed space.

With more patients in need of specialist clinical care, its important that those who are ready to go home are discharged from hospital swiftly and safely. But this is only possible if patients have suitable, safe homes to go back to.

In 2014 we launched the Hospital to Home pilot service working with the Princess of Wales Hospital in Bridgend. Prior to this, the hospital had been operating the emergency pressures initiative which was largely reactive, and there were clear gaps in service provision for older people being discharged from hospital. 

This often resulted in delayed discharges and in many cases, subsequent readmission to hospital. 

About the service

The Hospital to Home service involves clinicians and nurses working directly with Care & Repair staff based at the Princess of Wales Hospital to identify the needs of older patients before they are discharged. 

When a discharge date is established by healthcare professionals, Care & Repair staff work directly with patients to assess and modify their homes so they are suitable for them to return to. 

Why it works

Since its launch, the service has helped over 4,500 patients and has improved discharge times from over a week to just 24 – 48 hours. This has had an extremely positive impact on the hospital as a whole as with beds freed up on wards, more patients can be filtered through the emergency department and given the appropriate care. 

As well as clinical advantages, swift discharge from hospital is also incredibly beneficial to the long-term health and wellbeing of older patients.

To find out more about the service click here